State Farm® Insurance Agent Rusty England
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Beth Newvine
November 8, 2024
5
out of
5
rating by Beth Newvine
"Cathy is always so helpful. You can see her smile through the phone. She’s been with my last two agents, and I can’t see talking to anyone else possible. She always manages to follow through and get answers, no matter the challenge."
We responded:
"Beth, thank you for your wonderful review! I'm happy to hear that Cathy has been so helpful and that you can sense her smile even over the phone. It's great to know she's been a consistent support for you through multiple agents. We truly appreciate her dedication and are grateful to have her on our team. If you ever need anything, don't hesitate to reach out. - Rusty England - State Farm Insurance Agent, Lawton, OK"
Tonya Upp
November 1, 2024
5
out of
5
rating by Tonya Upp
"Jasmine & Cathy understood and addressed my issue immediately. Stayed Farm has never let me down. I appreciate them and wouldn't think of having any other carrier."
We responded:
"Tonya, thank you for your wonderful review! I'm glad Jasmine and Cathy could address your issue so efficiently. It's great to know that you appreciate our service and trust us as your carrier. We're always here to help with any future needs or questions. - Rusty England - State Farm Insurance Agent, Lawton, OK"
Maxton Berg
October 25, 2024
4
out of
5
rating by Maxton Berg
"Happy with saving nearly $200 a month compared to what I was paying with Progressive. Kaela was very friendly and helpful walking me through the process. Minus a star because another agent from another office was helping me first and I felt like I was poached from them."
We responded:
"Maxton, I'm glad to hear you're happy with the savings you're experiencing with us! Kaela is indeed a fantastic team member, and I'm pleased she was able to assist you so well. I appreciate your feedback regarding the initial interaction with another agent. We strive to provide the best service possible and will take your comments into consideration. If you have any further questions or need assistance, our office is here to help. - Rusty England - State Farm Insurance Agent, Lawton, OK"
robert newton
October 21, 2024
5
out of
5
rating by robert newton
"Cathy is great. Had an unusual situation with some commercial vehicles. She got right on it with the home office and got it straightened out.. Thanks Cathy"
We responded:
"Cathy is indeed fantastic! I'm glad she could assist with your commercial vehicle situation so efficiently. We appreciate your positive feedback and are here to help with any further insurance needs. - Rusty England - State Farm Insurance Agent, Lawton, OK"
James Julian
September 30, 2024
5
out of
5
rating by James Julian
"I recently signed on for auto with your office. Kaela was awesome in helping me find what I needed."
We responded:
"James, I'm happy you had a great experience with our office! Kaela is indeed fantastic at helping our customers find the right coverage. We're grateful for your feedback and look forward to assisting you with any future needs. - Rusty England - State Farm Insurance Agent, Lawton, OK"
Johnny
August 30, 2024
1
out of
5
rating by Johnny
"Dealing with these people is like playing cards with my brothers kids! They don’t do what you want and they can’t seem to get paperwork organized. Every time I call and speak with someone I have different insurance than I did last time I spoke with them. Very poor professionality."
We responded:
"Johnny, I'm truly sorry to hear about your experience with our office, and I apologize for any frustration or confusion this has caused. We strive to provide consistent and organized service, and it’s clear we fell short of that expectation here. Your concerns are important to us, and I’d like to personally ensure that everything is sorted out properly for you. Please reach out to us at your earliest convenience by calling (580) 355-8844, so we can address this directly and make things right. Thank you for bringing this to our attention."
Stacy Bentley
July 27, 2024
5
out of
5
rating by Stacy Bentley
"Kaela was great at getting me the best deal possible for my auto policy. She listened and really cared about my needs and never came across as a salesperson or pushy. Looking forward to working with Rusty England's office and Kaela!"
We responded:
"Hi Stacy! I'm so glad Kaela could help you find the best deal for your auto policy! It's wonderful to know she listened to your needs and made you feel comfortable. We're looking forward to working with you too! If you ever need anything, don't hesitate to reach out. - Rusty England - State Farm Insurance Agent, Lawton, OK"
Crystal Mcneely
June 15, 2024
5
out of
5
rating by Crystal Mcneely
"I really love how she was friendly nice she knew what she was talking about and for her being the greatest person I have ever dealt with during car insurance she was amazing I sure will recommend her to My family and friends hands down the best!"
We responded:
"Crystal, we're ecstatic to hear about your amazing experience with our knowledgeable and friendly service! Thank you for recommending us to your family and friends – we're thrilled to have earned your trust. For any insurance needs, feel free to reach out anytime! - Rusty England - State Farm Insurance Agent, Lawton, OK"
c Bwn
June 13, 2024
5
out of
5
rating by c Bwn
"Thanks Dacia for the great service on our insurance policies!"
We responded:
"Thank you for your positive feedback on the great service provided by Dacia! She really is an incredible asset to our team and we are very lucky to have her. We are grateful for the opportunity to assist you and looks forward to helping with any future insurance needs! - Rusty England - State Farm Insurance Agent, Lawton, OK"
Daria Morgandorfer
June 6, 2024
5
out of
5
rating by Daria Morgandorfer
"Jasmine is always professional and very helpful."
We responded:
"Thank you, Daria! We appreciate your sweet words about Jasmine! She is an incredible asset to our team who is always ensuring a quality experience for our customers and we are happy to hear that she delivered! We love to help so if you need any additional insurance assistance, please feel free to reach out. Thank you! - Rusty England - State Farm Insurance Agent, Lawton, OK"
Cherie Hunt
May 6, 2024
5
out of
5
rating by Cherie Hunt
"The people are willing to work with you. They also try to find you the best deals for the insurance that you are looking for."
We responded:
"Thanks, Cherie! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
Cheryl Wyczynski
April 12, 2024
5
out of
5
rating by Cheryl Wyczynski
"I have had Cathy Brown as my State Farm agent since my daughter and I first came to Lawton in 2015. She has always been there for me and has always been so gracious even when I have called at 4:30 p.m. on Fridays. I appreciate her hard work and her beautiful personality! She takes the time to work with me to get the best rates and the best coverage. I am very thankful to be insured with State farm insurance company! They are in my humble opinion, the best!"
We responded:
"Cheryl, thank you for taking the time to leave us a review! Cathy is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years. - Rusty England - State Farm Insurance Agent"
Manoj Chat
March 15, 2024
5
out of
5
rating by Manoj Chat
"Excellent customer service!"
We responded:
"Manoj, we are thrilled to hear that you had an excellent customer service experience with us! Providing top-notch service is our priority, and we are grateful for your kind words. Thank you for choosing us for your insurance needs. - Rusty England - State Farm Insurance Agent, Lawton, OK"
Dace Star
March 12, 2024
5
out of
5
rating by Dace Star
"This insurance company gave me the best experience. The worker Dacia was so kind, genuine and very patient! Thank you guys so much!"
We responded:
"Dace, we are absolutely delighted to hear about your positive experience with Dacia and our team. Providing exceptional service is our top priority, and we are thrilled that Dacia's kindness and patience made a difference for you. Thank you for choosing us to assist with your insurance needs! - Rusty England - State Farm Insurance Agent, Lawton, OK"
Kaylon McDonald
March 6, 2024
5
out of
5
rating by Kaylon McDonald
"They helped me get my insurance together today with no problem and gave me more information to help me along the way great place and wonderful people"
We responded:
"Thank you, Kaylon, for sharing your experience! We're pleased to have assisted you with your insurance needs efficiently and provided helpful information for your journey. Our team is dedicated to providing excellent service, and we appreciate your recognition. - Rusty England - State Farm Insurance Agent, Lawton, OK"
Jamie Gunnels
March 5, 2024
5
out of
5
rating by Jamie Gunnels
"I was ready for a change after 23 years of being with another insurance company. I was a bit anxious, but it ended up being the best decision. Kaela was wonderful to work with. She was very knowledgeable and patient. She took the time to answer all of my questions and educated me on all of my options available. It was the smoothest process. Highly recommend."
We responded:
"Thank you so much for your kind words, Jamie! We are glad you were so impressed with the service you received from our team. Kaela always goes above and beyond to ensure that our customers are happy. Our office is here for you whenever you need us and is grateful you have chosen us to help protect what matters most."
Janine Lopez Olivera
February 27, 2024
5
out of
5
rating by Janine Lopez Olivera
"THE BEST SERVICE IVE EVER RECEIVED!!!!! I thank GOD for these people cheap and affordable insurance and Kaela got me life insurance on top of all of it!!! She is the sweetest kindest and definitely understanding if you don’t know how this insurance stuff works .Yall if you’re looking for a good insurance place your search is over !!!"
We responded:
"Thank you, Janine, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Kaela, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Jeremy Welborn
February 26, 2024
5
out of
5
rating by Jeremy Welborn
"Excellent customer service!"
We responded:
"Jeremy, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
Deana Wright
February 13, 2024
5
out of
5
rating by Deana Wright
"Great company! Worked with us to get the best price and the right coverage."
We responded:
"Thank you for taking the time to leave us a review, Deana. Our State Farm office in Lawton would be nothing without policyholders like you!"
Gary Burd
February 7, 2024
5
out of
5
rating by Gary Burd
"Very personal & professional in the handling of the change in my insurance"
We responded:
"Gary, thank you! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Kenya Jamison
February 2, 2024
5
out of
5
rating by Kenya Jamison
"Dacia was extremely helpful and had excellent customer service! She was super efficient at getting my new automobile quotes and made adding my new vehicles a breeze. She answered all of my questions with ease and patience. Kudos are in order! 😁 Thanks a lot for making my day!"
We responded:
"Kenya, thank you so much for sharing your wonderful experience with Dacia and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Nicholas Jones
February 1, 2024
5
out of
5
rating by Nicholas Jones
"Great Service and very informative. All of my concerns were answered and I received an awesome quote. I appreciate Kaela Bratcher specifically, once again Thank you so much !"
We responded:
"Nicholas, thank you! We love seeing reviews like this. Kaela always puts our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime."
Crystal Snow
January 31, 2024
5
out of
5
rating by Crystal Snow
"Kaela at Rusty England State Farm Agency did a wonderful job helping me with my life insurance policies. It was actually a much easier process than I thought! She is very knowledgeable and gave me great advice to help me choose the policy that best fit my budget and insurnace needs. I highly recommend Kaela, no matter what kind of insurance you may need."
We responded:
"We are grateful for the amazing review, Crystal! Kaela truly cares about our customers and wants to make sure they are satisfied in every aspect. Thank you for trusting us with your life insurance needs and we’re glad to have you as part of our Rusty England State Farm family!"
Taira Fischer
January 19, 2024
5
out of
5
rating by Taira Fischer
"Kaela was extremely helpful & knowledgeable! She truly made the process so very easy! Thank u Kaela!!!"
We responded:
"Thank you, Taira! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Sonja Haugan
December 8, 2023
5
out of
5
rating by Sonja Haugan
"Dacia absolutely went above and beyond to put our policy in place on a boat very quickly, efficiently and professionally. I would highly recommend her and this agency. Thank you so much for prompt assistance 🌟"
We responded:
"Thank you for the wonderful review, Sonja! Dacia is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."