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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nancy Johnston

July 9, 2023

4  out of  5 rating by Nancy Johnston
"A good company"

Vic Singh

July 7, 2023

5  out of  5 rating by Vic Singh
"Matthew Penick at Rusty England State Farm has been amazing. From getting me coverage before I even got into town to handling my claim after a catastrophic weather event, Matthew has gone above and beyond to make sure I was taken care of. I have had nothing but pleasant experiences with him and State Farm that I refer all my real estate clients to him so they can get the customer service from Matthew and great insurance through State Farm. I will keep them as my trusted provider for years to come. Thanks Matthew!"

DeOndre Gaines

June 30, 2023

5  out of  5 rating by DeOndre Gaines
"I truly enjoy the people that work at Rusty English State Farm office. I have been with State Farm for over 15 years. Thank you for your kindness and helpfulness whenever I have a situation with my cars and my home. Deondre Gaines"

Sonia Anderson

June 19, 2023

5  out of  5 rating by Sonia Anderson
"As a long time customer with Rusty England State Farm, I know firsthand how above and beyond this office is. The latest storms here damaged one of our vehicles and I started the claim process. At this time, I do not know what will happen to my car, but I had questions. Dacia called me back to help answer them. She was knowledgeable, attentive, and easy to talk to about my what-if scenarios. Thank you Dacia! You really did bring me peace of mind as I'm still going through this process."

Gwen Braccialarghe

June 10, 2023

5  out of  5 rating by Gwen Braccialarghe
"The insurance agents at this location are so helpful! They helped me with my renters insurance for an apartment and now my homeowners insurance too. They ensure you receive the best outcome possible, and are very quick with what they do."

Michael Stearns

May 11, 2023

5  out of  5 rating by Michael Stearns
"Excellent customer services and quick to reply. Made signing up easy and stress free! Highly recommend."

Rob Crow

May 2, 2023

5  out of  5 rating by Rob Crow
"Dacia is a pleasure to work with, Taking care of a mutual customer, Thank you for the follow up call , Clancy, Crows Body Shop"

Tami Anderson

April 26, 2023

5  out of  5 rating by Tami Anderson
"Super great experience with this office. Cathy Brown is knowledgeable, fast, efficient and caring. Defo recommend!"

Mary M

December 15, 2022

5  out of  5 rating by Mary M
"Rusty England, State Farm Insurance made the entire quote-shopping experience pleasant. Every option and details were provided to make it very simple to decide what you get and pay for. My quotes were given in a timely manner and I am 100% satisfied with the costumer service I received! I purchased with them in under 20 min! Super fast and easy! I highly recommend this location for your insurance needs.. Best in town.."

Flora Jackson

November 1, 2022

5  out of  5 rating by Flora Jackson
"Great people. Manager Dacia Anderson great to work with policies. Clean office easy to find."

Alyssa Dobbins

October 21, 2022

5  out of  5 rating by Alyssa Dobbins
"I will never use another insurance! The people here are so kind and go out of their way to help. I highly recommend"

Randall Bland

August 22, 2022

5  out of  5 rating by Randall Bland
"With Martha Webb gone, Rusty is now covering. His office staff are very courteous and professional."

Airick Klann

August 8, 2022

5  out of  5 rating by Airick Klann
"They assisted me with getting my renters and filing a third party claim when I was in an accident. Above and beyond as well as friendly."

James Frazier

July 29, 2022

5  out of  5 rating by James Frazier
"I called to get setup with insurance and Dacia was more helpful than I could have anticipated, helped me setup insurance on my new vehicle and answered every question patiently and pleasantly. Absolutely incredible experience!"

Holly Anderson

June 21, 2022

5  out of  5 rating by Holly Anderson
"Very happy with state farm - better coverage at a lower price than our former insurance company and the customer service is the best we have ever had."

Omar Rodriguez

April 6, 2022

5  out of  5 rating by Omar Rodriguez
"Just wanna say service and people are AWESOME especially MATTHEW PENICK was so overwhelmed with moving he made it so much easier by just asking for what he needed and just called me back with everything completed and met everything I asked for with an amazing deal need help call this state farm for sure"

John King

February 14, 2022

5  out of  5 rating by John King
"My wife and I came here because no matter how hard we tried we couldn't figure out a problem with our government health insurance. Not even the person listed to answer questions knew what to do. Dacia not only figured out the problem quickly, she helped us fix the problem even though she had to work after closing. She was very nice and professional. Definitely a good experience! Might even switch my car and home insurance!"

Albert Hunter

January 5, 2022

5  out of  5 rating by Albert Hunter
"I enjoyed the entire process of getting insured. Respectful and fair."

Rodney Murrow

September 7, 2021

5  out of  5 rating by Rodney Murrow
"I sought out help with Rusty England and State Farm after discovering that my former policy did not fully cover our home following a significant hail storm. I worked with Cathy Brown, who provided an item-by-item comparison of the two policies - former company and State Farm - including to homes and one vehicle. I am a happy customer, and saved a significant amount on the policies while getting better coverage. Cathy was professional in every way and explained everything very carefully and answered all my questions. I highly recommend the Rusty England State Farm Agency."

tracy Marie Poafpybitty

July 26, 2021

5  out of  5 rating by tracy Marie Poafpybitty
"The Ladies in this Office deserve a standing ovation For real. Cathy & Zakayla & Dasha. have taken care of my husband and I with outstanding Services. we are Beyond Blessed and grateful for these caring hardworking ladies. Thank you so much"

Deborah Thurman

May 18, 2021

5  out of  5 rating by Deborah Thurman
"Cathy is knowledgeable and helpful. She's great at explaining your coverages."

Morgan Anderson

May 18, 2021

5  out of  5 rating by Morgan Anderson
"Dacia Anderson was very helpful and professional! She can help you with all of your your home loan needs! If you are thinking about buying a home she is who you need to talk to! Very sweet and informative on all info needed for your first or next home purchase!"

Ashley Nilles

May 18, 2021

5  out of  5 rating by Ashley Nilles
"Professional and caring staff. They really help you understand the importance of insurance and what you are spending your money on. Britany made the process of buying life insurance for myself and my children a wonderful experience. She genuinely cares about me and my family and that means more than words can express. She will be my insurance lady for life. Don’t make the mistake of insuring elsewhere. With so much at risk, it’s important to have an agent that you trust and has your best interest in mind."

rebecca loomis

May 18, 2021

5  out of  5 rating by rebecca loomis
"There’s no other place I’d rather be insured. Kind, caring, and compassionate people. Britany is one of a kind and truly wants what is best for you and your family. They are there when you have any questions or concerns, but most importantly, they are there when you need them the most."